Come visit us

Hours, how to find us, what to bring and what to expect.

🕒 Opening hours

Mon – Thu
12:00 – 21:00
Friday
12:00 – 22:00
Sat – Sun
09:00 – 22:00

📍 Hello Kids Jaffna · hello@hellokids.lk

🚗 Getting here

Hello Kids is easy to reach in central Jaffna. Look for our bright, footprint-trimmed signage. (Exact address and directions to be confirmed.)

🎒 What to bring

  • Grip socks for each child (or buy a pair at reception)
  • A water bottle — playing is thirsty work!
  • A spare set of clothes for toddlers

♿ Accessibility

Our café and toddler area are at ground level. If you have specific accessibility needs, message us ahead and we’ll do our best to help.

House rules 🧡

A few simple rules keep every child safe and the fun rolling.

🧦

Grip socks on

Required for everyone in the play zones — available at reception.

👀

Stay close

Children must be supervised by a responsible adult at all times.

🍎

Food in the café

Please keep snacks and drinks to the café and party room.

🤧

Well to play

If your little one is unwell, please visit us another day to keep everyone healthy.

🚫

No shoes, no food in play

Shoes and outside food stay out of the play frame.

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Eyes on the little ones

Please stay off long calls so you can supervise — we want every child safe.

Little questions?

Do I need to book in advance?

Walk-ins are always welcome, but booking online secures your slot — especially on weekends and during school holidays when we get busy. Booking also lets you skip the queue at reception.

What ages is Hello Kids for?

Hello Kids is built for children up to about 11 years old. We have a dedicated, gentle Toddler Area for under-3s and bigger soft-play and climbing zones for older children.

Are grip socks required?

Yes — grip socks must be worn by every child (and any adult entering the play frame) for hygiene and safety. If you forget yours, you can buy a pair at reception for Rs 300 and keep them.

Can parents stay and watch?

Of course — and parents play free. Our café has comfortable seating, free wifi and a clear view of the play areas, so you can relax nearby or join in the fun.

How much does it cost?

Play is charged by the hour per child, with cheaper off-peak weekday rates, free adult entry and a sibling discount. See our pricing page for the latest rates. (Final rates to be confirmed.)