Come visit us
Hours, how to find us, what to bring and what to expect.
🕒 Opening hours
- Mon – Fri
- 15:00 – 20:00
- Sat – Sun
- 10:00 – 21:00
📍 Hello Kids Jaffna · hello@hellokids.lk
Getting here
Find us at No. 124 1/1, Palaly Road, Jaffna. Look for our bright, footprint-trimmed signage. Tap the map for directions, and give us a call on 076 097 6789 if you need a hand.
What to bring
- ✦Grip socks for each child (or buy a pair at reception)
- ✦A water bottle — playing is thirsty work!
- ✦A spare set of clothes for toddlers
Accessibility
Our café and toddler area are at ground level. If you have specific accessibility needs, message us ahead and we’ll do our best to help.
House rules 🧡
A few easy rules keep every child safe and the fun rolling.
Grip socks on
Required for everyone in the play zones — available at reception.
Stay close
Children must be supervised by a responsible adult at all times.
Food in the café
Please keep snacks and drinks to the café and party room.
Well to play
If your little one is unwell, please visit us another day to keep everyone healthy.
No shoes in play
Shoes and outside food stay out of the play frame.
Eyes on the little ones
Please stay off long calls so you can supervise — we want every child safe.
Little questions? 💭
Do I need to book in advance?＋
Walk-ins are always welcome, but booking online secures your slot — especially on weekends and during school holidays when we get busy. Booking also lets you skip the queue at reception.
What ages is Hello Kids for?＋
Hello Kids is built for children up to about 10 years old. We have a dedicated, gentle Toddler Area for under-3s and bigger soft-play and climbing zones for older children.
Are grip socks required?＋
Yes — grip socks must be worn by every child (and any adult entering the play frame) for hygiene and safety. If you forget yours, you can buy a pair at reception for Rs 300 and keep them.
Can parents stay and watch?＋
Of course — and parents play free. Our café has comfortable seating, free wifi and a clear view of the play areas, so you can relax nearby or join in the fun.
How much does it cost?＋
The first hour is Rs 800 per child on weekdays and Rs 900 at weekends, then Rs 500 for each additional hour. Extra children from the same family pay less (Rs 650 for the 2nd, Rs 450 for the 3rd and beyond), under-2s are a flat Rs 500, and adults always play free. See our pricing page for the full breakdown.